Welcome to Maison By Phan’s website (hereinafter the “Site”). This Privacy Policy informs you of our practices regarding the collection, use, and disclosure of information you may provide, or Maison By Phan may collect via the Site. Please read this entire Privacy Policy before using or submitting information to the Site. We respect your privacy and are committed to protecting your personal information. The provisions of our Terms and Conditions apply to this Privacy Policy. All references to “we,” “us,” “our,” or “Maison By Phan” refer to Maison By Phan. The term “you,” “your,” or “user” refers to the end-user of the Site, including all users visiting and/or making purchases on the Site. If you have questions or wish to discuss this Privacy Policy, contact us at contact@maisonbyphan.com.

By accessing and using the Site, including making purchases on the Site, you agree to the terms of this Privacy Policy. Whenever you submit information via this Site, including while making purchases, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy. Maison By Phan reserves the right to modify the Privacy Policy at its discretion without notice. Please review this Privacy Policy periodically to stay informed of any updates.

This Privacy Policy is intended to comply with the California Consumer Privacy Act (“CCPA”) and the California Privacy Rights Act (“CPRA”).

I. Information We Collect From You

Personal Information

“Personal information” identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, to a consumer or household. “Personal Information” includes “Sensitive Personal Information,” such as a social security number, driver’s license number, state identification card, passport number, financial data, genetic data, biometric data, precise geolocation, racial and ethnic origin, content of consumer communications, health information, and sexual orientation. We do not collect Sensitive Personal Information.

Below are the categories of Personal Information we may collect or share for business purposes in the last twelve (12) months:

Categories of Personal Information We Collect:

1. Identifiers: Includes name, postal address, contact number, IP address, and email address.
   Collected: Yes

2. California Customer Records: Includes name, postal address, contact number, and email address.
   Collected: Yes

3. Protected Characteristics: Gender and date of birth.
   Collected: No

4. Commercial Information: Transaction information and purchase history.
   Collected: Yes

5. Biometric Information: Fingerprints and voiceprints.
   Collected: No

6. Internet Activity: Browsing history, online behavior, and interactions.
   Collected: Yes

7. Geolocation Data: Device location data.
   Collected: Yes

8. Audio/Visual Information: Includes images, audio, or video recordings related to our business.
   Collected: Yes

9. Employment Information: Business contact details, job title, and professional qualifications (for job applicants).
   Collected: No

10. Education Information: Student records and directory information.
    Collected: No

11. Inferences: Information to determine preferences and characteristics.
    Collected: No

Maison By Phan retains your information only as long as necessary for business purposes, determined by the sensitivity of the data, potential risks, and applicable legal requirements.

We do not knowingly collect Personal Information from children under age 18. If you are under 18, please do not use the Site or submit any information through this Site.

II. Information We Collect Automatically As You Use the Site

Information is automatically collected as you use the Site, including usage and interaction data. This data helps us provide and improve the Site and understand our users. The Site may use cookies, web beacons, and similar tracking technologies:

• Cookies: Small files sent to your web browser to remember information about you.

• Web Beacons: Used to monitor behavior on the Site.

• Session Cookies: Temporary information erased when you close your browser.

• Navigational Data: Includes log files and server logs for system management and Site improvement.

We also use third-party services, such as Google Analytics, to collect anonymous data on user interactions for improved user experience.

III. How We Use or Share Your Information

We may use or share your Personal Information for business or commercial purposes, including:

• Fulfilling orders and responding to requests;

• Improving the Site, products, and customer service;

• Soliciting feedback and informing you about products or services of interest;

• Meeting legal or contractual obligations;

• Sharing with third-party marketing partners, vendors, or in case of business transfers or mergers;

• Protecting our rights and responding to legal processes.

Examples of vendors with whom we may share information include those providing payment processing, customer service, analytics, site hosting, and marketing. Certain third-party vendors may access personal information solely to complete work on our behalf.

IV. Sale of Personal Information

You may opt out of the “sale” of personal information, which includes sharing certain information with third parties for targeted advertising. To opt out, please visit “Do Not Sell My Information” or email us at contact@maisonbyphan.com.

V. Consumer Rights

Under CCPA/CPRA, you have certain rights regarding your Personal Information, including:

• The Right to Know/Access: Request information about the Personal Information we have collected.

• The Right to Correct: Correct any inaccurate Personal Information.

• The Right to Delete: Request deletion of Personal Information, subject to exceptions.

• The Right to Opt-out: Opt-out of the sale of Personal Information.

• The Right to Non-Discrimination: We will not discriminate for exercising privacy rights.

To exercise these rights, please contact us at contact@maisonbyphan.com.

VI. Storing Your Information

We use commercially reasonable safeguards to secure your Personal Information, though we cannot guarantee absolute security. We retain your Personal Information only as long as necessary for business purposes.

VII. Government Requests

In cases of government requests, we strive to protect your privacy and, where possible, require a search warrant or subpoena before sharing information.

VIII. Third Party Practices Are Out of Our Control

We utilize third-party services and assume no responsibility for their data/privacy practices. Please review the privacy practices of third parties before sharing information on the Site.

IX. Text Messaging Policy

By submitting your phone number, you agree to receive text messages from Maison By Phan. Text STOP to +1 (insert number) to opt out.

X. Changes to this Privacy Policy

Maison By Phan reserves the right to update this Privacy Policy at any time. By continuing to use the Site after changes, you consent to the new Privacy Policy.

XI. Questions and Comments?

For any questions or comments, please contact us at contact@maisonbyphan.com.